Purchased a set of luxury sleepwear as a gift for a bride-to-be. I was so incredibly impressed with the customer service and communication by the One Boutique Store. They went the extra mile to ensure I received the delivery in time for the bridal shower and although the sleepwear wasn’t for me, it was packaged beautifully and looked like heaven. I can’t wait to get a pair for myself. Highly recommend!!
Gorgeous comfortable, locally made pj’s and the free matching hair scrunchie was a wonderful surprise. Thank you so much
Beautiful PJ’s. Very comfortable. Quality material. Great service. Was delivered sooner than promised which is always a bonus. Also small touches made the experience even better. The packaging, little note thank you note. All adds to the experience. Will definitely be buying from them again and soon.
Thanks for the great service and fast reliable delivery.
WOW! Excellent customer service and fantastic quality product! I bought 2 pairs of sleepware from the boutique, however the embroidered name was spelled wrong, but it was quickly rectified by the boutique at no cost to me! Thank you so much to Olinski and every one involved in the making of this fantastic product
It was a lovely experience from the shopping online, to the prompt communication, and the wonderful packaging. The sleepwear was a gift to my sister and she is extremely happy. Yay!
Absolutely incredible service. Gift wrapped so amazingly well and so impressed by the quality of the garments.
Clarise van Rooyen
My experience with ONE Boutique Store was very pleasant. I received very friendly service from Olinski and the quality of the product I received is outstanding!
Would highly recommend their service!
From your quick reply to my inquiries even before putting in an order to your exquisite delivery, I am super impressed with your service. The quality of your service matches that of your products.
Thank you so much for making our day the best.
I am so sorry I do not have an image of just the pj's, we were so excited to wear them, still in them.
Mercia de Villiers
Great customer service and prompt delivery. All I would like to recommend is that the one size fits all slippers should be smaller. The average woman does not have that big of a foot. Our slippers are too long and unfortunately I will have to take them in and make them smaller. Extra cost on my side.
The wrinting and color on the slippers are great.
I got the long Satin PJ's as a birthday gift for my girlfriend and she absolutely loves them. Really great quality and the personalised name option is a great touch. This gift scored me some major brownie points so thanks for the great service and product!
ABSOLUTELY INCREDIBLE customer service. Placed an order as a birthday gift for a friend, and they went above and beyond in ensuring that it arrived on time. Such attention to detail & so beautifully packaged. You made her day which in turn made my day. Wish you all the ongoing success
Wow, best customer experience ever, despite all Covid19 restrictions and other matters, it was really worth waiting for my order. I'm in love with both sets of my PJ's & the night dress. I LOVE the fabric, and the packaging was wrapped with love. I searched all the shops for something like this but I couldn't get it anywhere. Until I met you on Instagram.
Keep up the good work, I am definitely coming back for more.
The pajamas are a perfect fit and soft comfortable fabric. Also, very fast delivery.
Fast, efficient delivery and the most luxurious satiny fabric, such a treat to have received this high quality pajamas in a time where all we need is some extra comfort. Recommend 11/10. Thank you ONE Boutique Store, from a very satisfied and happy customer 😍
Very efficient service. Got regular check-up's with Olinski to let me know the progress of my order. Received my order a day after Olinski let me know it was on its way. Order was beautifully packaged and love the quality of the sleepwear and attention to detail (including asking hip to foot ratio). Would definitely order again from One Boutique Store.
I have just received my order and I am soooooo happy with everything 😃 😃 Thank you so much! They are GREAT and the fabric is super soft & everything is just so well done..
I cannot thank you enough 😊 Ps: I loved our sleep shirts so much i am ordering more items :D
Absolutely love the cotton pajama sets. Thank you for the friendly and excellent service.
I'm so happy with my personalised sleepwear. Even with the limitations of covid 19, one boutique provided constant communication and the best quality product. Thank you...Shop again soon.
Thank you for great communication and excellent service!
Thank you One boutique store for the exceptional service I received from the day I needed assistance in placing my order to the day I received my package. I cannot wait to wear the sleep wear on my wedding day!
Thank you to Olinski from the first day I called for assistance with placing an order until the day I received my order I had nothing short of an amazing experience and service.
It is alway welcoming to be assisted the way I was. I have not opened my order as I would like my bridesmaid to do it but I had a little peek and I am very happy.
Thank you one boutique store I would definately recommend your business and definately continue to support you in the near future
Blown away by this small business! Such professionalism from start to finish! Thank you for everything! Can highly reccomend them to anyone!
Thank you very much from the bottom of my heart for the beautiful stemless champagne glasses! They are elegant and I just know my bridesmaids are going to love them as much as I do! Thank you for keeping me up to date every step of the way, Your service is amazing!
Talita du Plessis
From the bottom of my heart, I would just like to say THANK YOU. The sleepwear sets came out so beautiful. I am really so very excited about them. Thank you so much for all your effort and time, I sincerely appreciate it. Cannot wait for the ladies to see them. Again, thank you so much for making this such an easy and stress free process and giving me just beautiful gifts.
Thank you for the good service.
I'm happy with my order and very happy with it. Most importantly i love the fabric... wow!! I just cannot wait to place another order with you guys.
Thank you and keep up the good work
This is the second time I have ordered from One Boutique Store and both times have been amazing. Their customer service is out of this world and their products match! Thank you One Boutique!
I have just one word for One Boutique Store, “Remarkable”. They have very professional and friendly people, they definitely know the meaning of customer service. I got my best friend a set of short pj’s and I got to say she was very happy . The quality and embroidery not to mention the complimentary packaging literally made her cry. I’ll definitely buy Again.
A truly phenomenal online shopping experience, everything is finely-tuned to be user-friendly and the custom packages enable us to tweak our orders at our behest. The quality and workmanship is unmatched! I wish to thank One Boutique Store for their spectacular teamwork and service delivery. I was made to feel very VIP! A special mention is to be made on the pretty packaging and wrapping of each of their orders. #SupportLocal #BespokeSleepwear
What an amazing and special experience! Thank you to the ONE Boutique Store and team for everything you have done. My bridesmaids and I love the robes. They are soft, comfortable, and beautifully made. Thank you for everything.
Thank you One Boutique for the excellent and efficient service :)
My sister the bride to be absolutely loves her embroidered pajama set!
Thank you for my amazing bridal party gift boxes! I loved them.
The robes are stunning and my bridesmaids and I felt and looked amazing wearing them on my wedding day.
The experience was amazing. Thank you again for all the arrangements. The sleep shirts are divine so beautiful! I am in love with the colour and the fabric
I would recommend you guys AGAIN AND AGAIN AND AGAIN!!!! Such an easy step in my wedding planning Journey, I literally placed an order, gave you a time limit and you NAILED IT !!! Wish the service could be like this everywhere !!!
Any bride looking for someone willing to do everything TOP NOTCH, ON POINT, QUICK, and care for your products as much as you do, ONE BOUTIQUE STORE IS THE WAY TO GO!!!
My robes, hangers, slippers and even groomsmen socks are AMAZING !!!!
The customer service! You were available to assist in any way that you could and you were patient as well!
How to improve: Continue being as lovely as you are!
I will continue to recommend you guys to all of my friends and family!